Contact us toll-free at 1-888-215-5855 prior to placing any orders and we will happily advise you of the anticipated delivery dates for your selected merchandise if you require the order within a specific time frame.
We do not ship to P.O. boxes.
Lady Golf uses United Parcel Service (UPS) for all orders to a US Zip code and to Canada.
Your Credit Card will be charged when the order is received to start the order process.
If you have a gift card, store credit or promotional saving code you wish to use please indicate this under the additional information and policies section of the shopping cart during checkout and these deductions will reflect on your actual bill after they have been verified, and not the on the automated email order confirmation. All orders do require a valid billing, ship to and credit card account. Your credit card will only be charged when the orders balance exceeds the available store credit or gift card amount available.
Our site is secure, however if you feel safer placing your online order by phone, call us toll free at (888) 215-5855 and we will be happy to process your order. This method does require a return email or fax from you confirming you have read LadyGolf .Com's Sales, Return & Exchange Policies prior to placing your order, agree to all terms and wish to continue with placing the order.
SIZE AND FIT: All merchandise listed on ladygolf.com refers to U. S. sizing and scales. If you are unfamiliar with any brand size we recommend you contact us so we may assure you order the proper sizes.
Sale merchandise is sold on a first come basis only. You are welcome to contact us to inquire if sale goods are still available but they can not be held.
WHEN CAN I EXPECT DELIVERY:
Domestic orders will be shipped according to the service selected when merchandise is ready for shipment.
Example: If standard ground service was chosen as the method for shipping, your order will generally deliver within 7 to 10 Business Days after your order has been shipped. Not after the order was placed.
Domestic Overnight and Second Day Air Shipments: Your order will deliver next business day or second business day accordingly after it has been shipped. Not after it was placed. If your priority ship products are not in stock, you will be contacted by email and/or phone and we will advise when the products can be shipped for you or suggest alternate in-stock options.
Merchandise for domestic orders normally ships within 7 to 10 business days after your online order has been placed.
OUT OF STOCK:
Domestic merchandise backorders usually ship 10-14 days after the order was placed. Items backordered for more than 14 days: Lady Golf will notify the customer via e-mail or by phone with an expected ship date.
Lady Golf will attempt to ship international orders the most cost efficient way using the U.S. Postal Service for orders under $200 and United Parcel Service for higher value orders. International orders placed online will not reflect a shipment cost on the confirmation. The actual shipping cost will be calculated based upon order value, weight & package dimensions, ultimate delivery destination and you will be notified by email with the charge for shipping. If you would like to receive a quote prior to placing your order please email us and include the following... 1. Item(s) you wish to order. 2. your full address for delivery. International orders generally have an additional 3 to 5 day credit card verification period before released for shipment. Orders sent using the U.S. Postal Service generally deliver in 10 to 14 days while orders shipped via United Parcel Service deliver in 2 to 3 business days after shipment. Please contact us with any questions prior to placing your order if you prefer a specific shipping method or require delivery within a specific time frame.
ALASKA, HAWAII & PUERTO RICO: A $10.00 Surchage will be added to the shipping cost for these area's.
IMPORT TAX, DUTY, BROKERAGE, ETC.
Please contact your local customs office for rates.
To calculate Shipping Charges, add an item to your shopping cart and enter your shipping address zip code to see the available shipping methods and charges for your order.
Gift Boxing/Wrapping and Cards
Please note that Gift Boxing/Gift Wrapping is available on selected items for a charge $0.00 per item.
One gift card per order is available free of charge.
We collect state sales tax when the shipping address is in one of the following states:
Sales tax will not be charged on orders that will be directly shipped to an address outside of the state of California.
No sales tax will be charged for the purchase of a Lady Golf gift card.
Minimum Order Amount
Please note that we have a $25.00 minimum order requirement.
Credit Cards Accepted
Please note that we accept American Express, Diners Club, Discover, Mastercard, Visa.
Order Cancellation Policies
Standard orders may be cancelled at any time prior to shipping by email to email@example.com, or by sending a fax to Lady Golf at (760)-773-2144
Please provide the order number provided with your order confirmation along with your name. Special Orders for Custom manufactured items and Walter Genuin Footwear may Not be cancelled.
Cancellations by telephone will not be accepted. Please allow 3-4 weeks for processing refunds.
Lady Golf is committed to providing its customers with products of highest quality and value. All merchandise orders will be inspected prior to shipping by our quality control team and in addition, we request that you also carefully inspect your order upon it's receipt.
Lady Golf offers a 30 day in-house warranty against manufacturer defects.
Worn footwear will be repaired or replaced at the manufactures discretion.
In the event there is an occurence of a product defect, we request that you please contact us by phone and we will make every effort to resolve the problem and provide you with a return merchandise authorization number (RMA) as well as a return shipping label for qualified merchandise.